FAQs – Two Blue Sister

FAQs

I'm happy to help!

What is your return policy? What is your return policy?

All returns are free and easy! Please click here to see my return and exchange policy.

When will I receive my order? When will I receive my order?

I ship all orders within 1-2 business days, (and sometimes as soon as same day!) All orders are shipped from my warehouse in northern Virginia, right outside of Washington, DC. Order are shipped via USPS Priority Mail, FedEx, or UPS.

My size is sold out, will it be restocked? My size is sold out, will it be restocked?

If an item or size you want is out of stock, please choose the size you'd like on the product page, and click the 'Notify Me When Available' button. I'll send you an email when the item is restocked!

I need to make a change to my order, can I do that? I need to make a change to my order, can I do that?

I ship my orders very quickly! But if you need to edit your order, please email me at kathy@shoptwoblue.com right away and let me know. I will do my best to help you. I cannot cancel your order once it has been shipped.

Do you have a brick and mortar store I can visit? Do you have a brick and mortar store I can visit?

No, but I do a ton of pop ups and other events in the Metro DC area, Northern Virginia, and the Shenandoah Valley. Follow me on Instagram to see where I'll be next! Or contact me to book me at your next event, office, school, or party.

What types of payment do you accept? What types of payment do you accept?

I accept all major credit cards, plus Shop Pay, Apple Pay, Google Pay, PayPal, Amazon Pay, Meta Pay, and Venmo.

Do you ship internationally? Do you ship internationally?

At this time I only ship within the US and Canada.

I have a question about sizing, can you help? I have a question about sizing, can you help?

Yes! I'd be happy to help. Please email me at kathy@shoptwoblue.com, or reach me via my contact page.